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Complaints processing

In order the specialists of the Service Center to process the complaint quickly, do not forget to attach a covering letter to the goods. The letter should contain a description of the problem and your contact information: correct name of the organization, address and contact numbers or e-mail. Сomplaint should contain the information about the scope in which the equipment was used.
In case the equipment was used in harmful industries to measure biological, poisonous or radioactive substances, a safety certificate of the transferred equipment must be attached, confirmed by the signature of the authorized person and the seal of the sender. Otherwise our specialists will not be allowed to start working with your equipment.

«Ecoinstrument» Moscow, Krymsky val, str. 3-2, room 512, phone: +7(495)745-22-90 Founder of a non-profit Found «Clean Hands, Clean Rivers»
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